Turn forgotten appointments into confirmed visits

For most appointment-based businesses, yes — when timing and channels are right. A reminder a few days out plus a closer SMS touch reactivates intent before the slot is wasted.

Pair reminders with confirm links or SMS replies and a clear cancellation policy for the biggest lift.

Use both when you can. Email carries directions, policies, and details clients search for later. SMS gets read quickly for the final nudge.

Email reminders are included on all plans. SMS requires the Growth plan and a separate SMS subscription.

Yes. Email reminders include a secure link where clients confirm in one tap. SMS reminders accept a reply of C to confirm.

Confirmed appointments show as confirmed on the calendar so your team knows who is showing up before the day starts.

Email reminders are included on all plans at no extra charge. SMS reminders require the Growth plan or higher plus an SMS subscription — $5 USD or $6.50 CAD per month for 125 messages.

Manage SMS packages on Settings → Billing.

You choose the delay in days before each appointment — separately for email and SMS under notification settings.

Most teams start with email a few days out and SMS closer to the visit, then adjust based on show rates.

Multiply missed appointments by your average service value. A practice with 80 visits/month at a 10% no-show rate and $180 average loses about $1,440 every month — often more than the cost of software.

Cutting no-shows in half is one of the fastest ways to protect revenue without adding marketing spend.

No. Email confirm links open in the browser — clients confirm in one tap without downloading anything or creating an account.

SMS confirmations work by replying C to the reminder text.

Yes. Every appointment booked through DaySpark — online or added by your team — enters the same reminder workflow when reminders are enabled.

When a client confirms from a reminder, the appointment status updates on the calendar right away.